Frequently Asked Questions

What materials are your cushion covers made of?

Our cushion covers are made from premium waterproof fabrics including polyester blends, solution-dyed acrylic, and recycled materials. All fabrics are UV-resistant, water-repellent, and designed for outdoor durability.

Are your products waterproof?

Yes! Our cushion covers feature advanced waterproof technology that protects against rain, spills, and moisture. The AquaShield Pro line offers complete waterproof protection, while other lines provide water-resistant coverage.

How do I clean my cushion cover?

Most of our cushion covers are machine washable on a gentle cycle with cold water. Air dry or tumble dry on low heat. For spot cleaning, use a mild detergent and a soft brush.

Do you offer custom sizes?

We offer a wide range of standard sizes to fit most outdoor furniture. For custom sizing requests, please contact us and we'll do our best to accommodate your needs.

How long does shipping take?

Standard shipping takes 5-7 business days within the continental US. Orders over $49 qualify for free shipping. Expedited shipping options are available at checkout.

What is your return policy?

We offer a 30-day return policy. Items must be unused and in original packaging. See our Returns & Exchanges page for full details.

Do you ship internationally?

Currently, we only ship within the United States. We're working on expanding to international markets — stay tuned!

How do I track my order?

Once your order ships, you'll receive an email with a tracking number. You can track your package on our website or the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Is my payment information secure?

Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your credit card details on our servers.